DIGITAL Presence MANAGEMENT

The honest answer: month one is setup. Account audit, competitor analysis, content calendar and visual language all land in that window, and what changes is your consistency rather than your numbers. Meaningful movement in reach and engagement usually starts in month two, and results that turn into sales are a month-three conversation onward. The timeline shifts with your industry, your existing audience and your ad budget — nobody can guarantee a number up front, and you should be wary of anyone who does. We share what we did and what worked in a report every month, so progress is discussed from data, not from guesswork.

Yes. Every plan is a monthly subscription: no long-term commitment, no cancellation fee, no lock-in period. You can cancel at any time — service continues to the end of the period you paid for, and no further payment is taken. Upgrading or downgrading is just as free. We built it this way on purpose: if an agency needs a yearly contract to keep you, it probably can’t keep you with results. When you leave, your account access and everything produced up to that point stay with you; we handle the handover and pass it across.

Copy, design, editing and Reels production are ours from the Growth plan up: you approve, we produce and publish. Starter is a consulting plan — we supply the content ideas, the monthly calendar and the direction, and you handle production and posting. Professional photo and video shoots are included in Pro; on lower plans they are arranged separately as needed. If you already have product or location imagery we work with it, and if you don’t, we plan a shoot. We follow your brand identity, colours and tone of voice — there is no house template repeated across clients.

The short version: on Starter you do the work, on Growth we do. Starter is consulting — content ideas, a monthly content calendar, ad consulting, basic reporting and WhatsApp support. You know what to do, but you execute it with your own resources. On Growth, platform management, original content and Reels production, replying to comments and DMs, weekly reporting and ad campaign setup all move to us. Starter is enough for businesses with the time or the people to produce content; Growth is the right plan if you want to hand social media over entirely. You can upgrade any month.

Our standard method is permission-based access: we connect to Instagram, Facebook and Google by being assigned a role in Meta Business Suite and Google Ads. Pages, ad accounts, pixels and catalogues can each be shared separately; you remain the owner throughout and can revoke our access on your own at any time. Some businesses prefer to hand over direct account access to move faster — we agree on which route to take in the first meeting. Either way your account, your followers, your ad history and your pixel data remain yours. If you don’t have a business account yet, we set it up.