Distance Sales Agreement

This Distance Sales Agreement (“Agreement”) is entered into electronically between Xelan.co (“Seller”) and the customer (“Buyer”) via xelan.co under the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts.

1. Subject of the Agreement
This Agreement regulates the rights and obligations of the parties for the purchase of digital media management and marketing services through the website.

2. Product/Service Information
The features, price, and payment terms of the selected service are shown on the relevant service page. All prices include applicable taxes unless stated otherwise.

3. Payment and Delivery
Payments are processed through iyzico using Visa/MasterCard or other secure methods. Upon confirmation, service delivery starts according to the agreed project timeline.

4. Right of Withdrawal
Since the services provided are digital and customized, the Buyer acknowledges that the right of withdrawal does not apply after the service has commenced.

5. Termination and Refunds
If Xelan cannot deliver the service for technical or operational reasons, a full refund will be issued within 7 business days.

6. Dispute Resolution
Any disputes arising under this Agreement shall be governed by the laws of the Republic of Turkey.